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Shipping & Terms

 
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Global Shipping

All prints are printed on demand in Hertfordshire, England. We ship our prints worldwide via Royal Mail International Tracked. Purchases within the UK are sent via Royal Mail First Class.

 
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Final Print Turnaround

Typical turnaround times:

  • ‘Create New Map’ - you will typically recieve a proof within 3 working days.

  • Existing Designs - typically printed and dispatched in 2 working days.

  • Framed orders - framing a print will typically add 1 day to turnaround times.

Racetrace maps and prints are unique to each order. Featuring your name, time, race date and name. You can choose to have your print framed, arrive rolled in a tube (unframed) or digital download (use code DIGITAL at checkout).

When removing your unframed print from the tube, gently twist the print to make it smaller, slowly pull the print out from the centre. Do not pull the corners.

‘Create New Map’ vs. Existing designs

We may not have already created a print for your desired race/run. In this instance please select the ‘Create Your Own’ option. These designs are created from scratch and you’ll be the first to receive this bespoke piece! To make things extra special, these prints include an ‘original print’ logo… You trend setter, you!

 
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Payment

Racetrace uses a secure payment provider enabling you to pay safely with your Credit/Debit card or PayPal account. Credit and Debit card payments are taken via Stripe.

Returns

All sales are final. Each item is custom-made based on supplied information from the customer and is therefore non-returnable. If any items are found to be faulty or incorrectly made, you must notify us within 48 hours of delivery to be eligible for a reprint.